TurboTenant Review: Is It Worth It In 2025? (Honest Review)

Disclaimer: This post contains affiliate links.

Not sure if TurboTenant is the right property management software for you? You’ve come to the right place.

I watched over 2 hours of videos reviewing and ranking different property management software, read through 10+ review articles/pages, and scrolled through countless forum discussions and comment sections where landlords and property managers argued about TurboTenant.

This post aggregates everything I found.

That being said, I recommend you stick to the end to understand what the biggest limitation of the software really is.

Ready? Let’s dive right in:

How Does TurboTenant Work

TurboTenant is a free software that enables landlords and property managers to market properties, screen tenants, collect rent, and much more from a single organized platform. It is 100% free for landlords.

It was built by landlords for landlords who want to save time, make more money, and grow their portfolios.

They have 2 categories of tools:

#1) Tools To Find Tenants

• Rental advertising: Fill out your rental’s details to build a full listing including photo, description, amenities, etc. in less than 10 minutes with AI. Then, TurboTenant automatically sends it to over 20 popular renter sites (full list here) so you can fill your vacancy quickly. TurboTenant landlords average 28 leads per listing.
• Online rental applications: Choose the best fit with industry-standard questions. Invite tenants to apply to your property in one click.
• Tenant screening: Get a full report including background, income, credit, criminal, and eviction check (paid by the tenant) to verify your gut feelings with facts, minimize your turnover rate, and rest easy knowing your property is in good hands.

#2) Tools To Manage Rentals

• Lease agreement customization: You can build a lease on your own tailored for your rental’s state, fill in the important details, and generate a legally binding lease to send to your tenants within minutes, without a lawyer. Digital signatures included.
• Rent payments collection: Unlike Zelle, Venmo, or physical checks, you can receive payments securely with no daily limits, get automatic receipts, implement late fees, automatic rent reminders (you don’t have to be the bad guy if someone is late), and get integrated accounting to save time during tax season.
• In-app messaging: Cultivate professional communications to avoid misunderstandings, easily notify tenants of upcoming changes, and track when they open your messages directly on the TurboTenant platform.
• Rental property maintenance: TurboTenant can serve as your in-house maintenance team, from communicating with your tenants (including automatic check-ins) to dispatching a trusted professional thanks to their partnership with Lula Maintenance. Click here to check if your location is covered.

But it doesn’t stop there. The full list of tools gets deeper:

As a landlord, TurboTenant gives you the software and processes you need to manage your rentals efficiently and professionally, so you can spend less time on your properties and hit your passive income goals.

But is this actually true in practice? Let’s go through what people online are saying are the pros and cons of using TurboTenant.

Pros And Cons Of TurboTenant

Here are the advantages of TurboTenant:

• Free, forever: TurboTenant doesn’t trick landlords with a “free trial”—you can really access the main TurboTenant features for $0, forever. This is because they shift the costs to the tenant. Below you can see what your renters pay when you’re on the free plan.
• Educational resources: From a free rental property calculator to breakdowns of landlord-tenant laws in each state and even a free lease audit tool powered by AI, TurboTenant offers a lot of free tools and education. Click here for the full list of free tools. Click here to have a look at all the educational resources.
• Community: TurboTenant offers an academy with courses for landlords who want to grow their real estate business and the Better Landlords Forum with regular Q&As with real estate experts. You can sign up for free. There’s also a Facebook group with over 6,000 fellow landlords and new discussions every day.
• Fixed price on Premium plan: Most property management software solutions charge you based on how many properties you have. With TurboTenant you can expand your real estate portfolio to include however many properties you’d like and still only pay $12.42/mo for all the Premium features.
• 24/7 live help: With the Premium plan, you can chat with the support team at any time to get live help. They’re based out of Colorado and very responsive. This is especially valuable if it’s your first time using property management software.

Click to expand. Reviews as of March 2025 from Trustpilot, Capterra, and BiggerPockets.

Here are the disadvantages of TurboTenant:

• Application fees put on tenants: Renters don’t like paying for them and landlords dislike charging them. Some renters complain they waste money on fees because landlords post listings only to delete them a few days later. If you want to pay the screening fee for a tenant, read this guide to learn more.
• Slower support on the free plan: Getting ahold of customer support on the free plan is difficult. You won’t find a phone number on their contact page, which means you either email them and wait hours for a response or upgrade to the Premium plan for faster support.

Negative reviews, as of March 2025 from Trustpilot, Capterra, and Better Business Bureau.

There are few common negative points.

The bad reviews are from people with problems specific to their situation (most times some technical issue).

The TurboTenant team is very active in replying to both good and bad reviews and offering help.

Also, be mindful that some review articles you find online are written by direct competitors of TurboTenant, such as DoorLoop. They are obviously biased. Same thing applies to reviews written by the TurboTenant team.

Who Is TurboTenant for?

TurboTenant is for anybody who manages a property.

But it is mostly used by landlords with a property or two.

Small business owners and property management companies with portfolios of properties also use TurboTenant.

This is based on an industry report detailing the demographics of the landlords and renters using the platform:

Other interesting facts include:

• On average 2.7 rental properties per landlord.
• 68% of landlords using TurboTenant have jobs outside of their own property management business.
• 73% became landlords mainly because they wanted to create a passive income stream and be their own boss.
• 81% had no real estate experience before purchasing their first property.

There’s much more information available on the report from the number of years of landlording experience to even the legal setup of their property management business.

I encourage you to have a look so you can learn about the typical landlord satisfied with TurboTenant. See if you fit in.

Who Is TurboTenant Not For?

If you’re a professional property manager with hundreds of units or dealing with commercial real estate, TurboTenant may not be for you.

For that go with Buildium or DoorLoop as they are more powerful.

There are large-scale landlords and property management companies using TurboTenant, but most people are mom and pop landlords such as teachers, nurses, and service members—people not doing real estate for a living.

How To Sign Up For TurboTenant

Creating a landlord account is simple. You can do it for free here.

On the Premium plan, the only thing that changes is the screening fee drops to $45 and the ACH bank transfer fee drops to $0.

You also get the extra perk of unlimited leases (instead of the $59 each in the free plan).

In both cases, you don’t pay anything to receive rent payments.

If you want to upgrade, the Premium plan is $149/year. It can save you money if you have a lot of tenants.

Is TurboTenant Worth It: The Verdict

I don’t recommend TurboTenant if you’re not comfortable passing all the costs (such as application and ACH fees) to your tenants.

Also, if you’re looking for a property management solution that offers you a ton of free support setting things up, TurboTenant may not be for you.

However, this is only on the free plan.

If you upgrade to the Premium plan you can call the support team 24/7 and they’ll hold you by the hand. And overall, the app is very intuitive.

With TurboTenant your listings generate highly-qualified leads, and TurboTenant rentals are proven to be reliable, safe spaces for renters to call home.

It is not only a low-cost, but actually a zero-cost solution that offers a lot of features and keeps you organized with less stress. New features are added consistently.

Most people using it are mom and pop landlords with one or few properties, trying property management software for the first time.

In total 700,000+ independent landlords rely on TurboTenant to create welcoming rental experiences.

You can sign up for a free account to get a feel for the platform risk-free.

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