Buildium Review: Is It Worth It In 2025? (Honest Review)

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Not sure if Buildium is the right property management tool for you? You’ve come to the right place.

I clicked every page on their website, watched over 2 hours of property management software breakdowns, read through 10+ review pages, and scrolled through countless forum discussions and comment sections where real estate professionals exchanged opinions on Buildium.

This post aggregates everything I found.

That said, I recommend you stick to the end to understand what the biggest limitation of Buildium really is.

Ready? Let’s dive right in:

How Does Buildium Work

Buildium is an American property management software company headquartered in Boston, Massachusetts.

It was founded in 2004 and provides all-in-one software for real estate professionals to manage both small and large portfolios.

Buildium services customers in more than 50 countries, totaling over 2 million residential units under management.

Whether you manage single-family homes, apartments, or multi-unit buildings, Buildium can help you automate leasing, accounting, communication, analytics, maintenance, and growth.

They have essentially three categories of features:

#1) Features to Find New Tenants

• Syndicate listings: With one click you can list your rental on Apartments.com, Apartment List, the entire Zillow Rental Network, Zumper, and even Craigslist, to get your vacancies in front of thousands of prospective renters and fill vacancies without delay.
• Screen tenants: Find qualified tenants and avoid evictions thanks to complete background checks and credit, criminal, and eviction reports—powered by TransUnion. It costs $17 per screen (or $32 if you pass the cost to the tenant). All this without negatively affecting applicants’ credit health.
• Schedule showings: Book showings faster and stay organized thanks to Tenant Turner. Potential tenants can easily schedule showing appointments. And if you sync your calendar, they can only schedule times when you’re available.

#2) Features to Manage Properties

1. Online leasing: Powered by Dropbox Sign, you can collect signatures securely and digitally—all online. Create legally-binding, searchable documents with ease and keep them safe.
2. Collect rent and fees: Get paid faster by setting automated online payments for rent, association fees, application fees, and bills. Funds are automatically transferred to your bank account—no manual deposits necessary. Depending on your plan, fees are $0-$1.99 per ACH transfer and 2.99% on credit card transactions.
3. Rent reporting: Give your best residents a reason to stay longer with an easy and affordable way to boost their credit score with the three major credit bureaus (Equifax, Experian, and TransUnion).
4. Maintenance requests: Tenants can upload photos and videos directly from their phones through the tenant portal in the Buildium mobile app. Then, they can follow along in real time as your team works on the issue (no more endless status update phone calls).
5. 1099 e-filing: Submit taxes in minutes instead of days. You can create 1099-MISCs and 1099-NECs forms online for both property owners and vendors/contractors you hire for maintenance work based on the information you entered throughout the tax year.
6. Renters insurance: You can protect properties and residents’ belongings by offering renters insurance. Through a partnership with Millennial Specialty Insurance (trusted by 300,000+ renters nationwide), tenants can sign up in minutes through Buildium for as little as $12/month.
7. Property accounting: One of the main reasons why people use Buildium. You can automate your bookkeeping, collections, payments, reconciliations, and more—capturing a true real-time financial picture of your properties in one place.

#3) Features to Grow Your Business

1. Property owner portal: Give property owners 24/7 access to critical resources like financial reports in real-time, payments due, and important documents. Reduce phone calls and emails.
2. Analytics and insights: In the analytics hub, you can see real-time performance, set goals, and turn your data into action that’s impactful and grows your business.
3. Free marketing website: Boost your brand with a customized property management website hosted by Buildium where you can list every available unit, accept rental applications, and communicate with residents, owners, vendors, and employees—so you don’t lose leads.
4. New leads: All Property Management, a Buildium company, introduces your business to 400,000+ property owners. Connect with qualified leads (directly from the Buildium dashboard) for the exact type of properties and areas you want to manage. This manager grew revenue by $50,000 within the first 2 months of using it. You also get a dedicated growth consultant to help you unlock your business. No monthly obligation, you simply pay per lead.

That was a lot of features and it’s only scratching the surface of what Buildium can do.

From communication features such as in-app messaging and physical letters with EZMail for $1—to automatically accounting your management fees as an expense for property owners—to remote check printing so you don’t need to deal with check stock, printer toner, and stamps ever again—I encourage you to have a look at the full list of features.

Pros and Cons of Buildium

Here are the advantages of Buildium:

• 7-day free trial (no credit card needed): When you sign up for a free 14-day trial, you can use sample data to see how Buildium handles your real-world tasks. It takes just 30 seconds.
• 1-on-1 demo: On top of the 7-minute video demo inside the platform, you also get a comprehensive 1-on-1 personal demo (available in the United States and Canada only) with a Buildium consultant whenever you’re ready. You’ll learn the best features for your specific business goals. If you’re outside the U.S./Canada, you get a 22-minute video demo.
• Buildium Academy: Your subscription includes access to the Buildium Academy, with short videos to help you master all the software features to best use Buildium and control your business. You can follow lessons along in your own Buildium account at your own pace to make the most of your subscription.
• 10 years of industry research for free: On this page, you’ll find a bunch of exclusive industry research available only from Buildium. It includes growth intel based on what rental owners want, how successful managers keep renters happy, the best rental markets in New York, Texas, or Florida for example, and new yearly trends in property management. There’s also the landmark 2025 Property Management Industry Report they have published every year for the last 10 years.
• Buildium Marketplace: Stay up to date with the latest software to make your life easier. The Buildium Marketplace is an ever-growing ecosystem of property management apps you can add to your Buildium account with one click and centralize all your tools in one organized place. There’s no monthly subscription. You only pay for the apps you use.
• Award-winning customer care: The Buildium support team has won Stevie Awards for Outstanding Customer Service for 8 consecutive years. They give you the support you need, all day, every day of the year. When you sign up, you immediately get a dedicated onboarding specialist to help you learn the ins and outs of the software. Depending on your plan, you can cut the line and get faster answers to your questions with Priority Support.

Here are the disadvantages of Buildium:

• Scalability for mega-large corporations: For example, if you manage 10,000 units across different states with property owners and accounting offices—then it’s not easy to segment the software and limit access to staff to only certain property groups. Buildium is also limited if you manage commercial real estate. Yardi is a stronger software in this sense.
• Limited support on Essential plan: You only get access to ticket support through email, which can be slow especially at the beginning of the month (overall very busy for the property management industry).

The bad reviews you’ll find online are mostly from people with technical issues specific to their companies and properties. The Buildium support team is very active in replying and offering help.

Most times, anyone can fix these issues by changing a few settings in their account. (Skill issue.)

You’ll also find a lot of contradicting reviews—especially about customer support. Some say it’s the worst they’ve ever experienced while other people say they call support every day multiple times and are always greeted with a happy voice and useful answers every time.

There are also reviews complaining of the lack of features in comparison to other software, but they were written years ago. Buildium has added those features since then.

They encourage people to suggest features. The development team gauges interest and implements based on that.

Now, be mindful that some review articles you find online are written by direct competitors of Buildium, such as DoorLoop. They are obviously biased. Same thing applies to reviews of competitors written by the Buildium team.

That said, you may be wondering…

Who Is Buildium For

Buildium is for you if:

• You’re a property management firm managing apartments, single-family homes, or multi-unit buildings for property owners.
• You’re an established real estate investor or landlord self-managing a portfolio of dozens of rental properties.
• You’re a Homeowners Association Manager (HOA) or managing condo associations. Association management companies grow 4.8x on average when using Buildium.
• You’re managing student housing.

Either way, there are no requirements to schedule a demo.

If you have a look at their customer stories page, you’ll see it’s mostly multifamily property managers.

For example, this manager grew from 34 to 900 doors in 2 years thanks to Buildium’s features.

Who Is Buildium Not For

Buildium may not be the best property management solution for you if:

• You’re a solo landlord with one or a few properties. Buildium offers a lot of features that you’ll be paying for and likely not using if you have a small portfolio. It’s overkill.
• You’re on a budget. Buildium’s pricing targets professionals and businesses. Landlords looking for free/low-cost tools for basic tasks (such as listing rentals, drafting leases, and collecting rent) won’t need the advanced features.
• You’re a short-term rental owner (hosting an Airbnb for example). Buildium is built for long-term rentals, not vacation or short-term stays.

In essence, Buildium is better suited for professionals scaling portfolios.

How to Sign Up for Buildium (Pricing Breakdown)

Buildium has three pricing tiers:

Each tier breaks down like this:

• Essential: Starting at $58/month, you already get dozens of features, including tenant screening, property management accounting, reporting, tenant and owner portals (customizable with your company’s branding), a free marketing website, and much more.
• Growth: Starting at $183/month, you get everything in Essential, plus lower online payment costs, free property inspection tools, unlimited eSignatures, live phone support, and performance and business analytics and insights.
• Premium: Starting at $375/month, you get everything in Growth, plus Open API access, priority support, and a dedicated growth consultant for new client leads.

There’s a 10% discount if you pay annually. And before paying you can try Buildium free.

All new Buildium customers purchasing the Growth or Premium plan must go through the customized onboarding service to get started.

You can always upgrade and downgrade plans, including starting with a free trial.

Is Buildium Worth It: The Verdict

If you’re looking for low-cost property management software or managing commercial real estate, Buildium is not for you.

Buildium is best for professional multifamily property managers dealing with dozens to hundreds of doors.

It is a robust all-in-one solution with every feature imaginable and a support team available 24/7 to help you implement them, so you can remove roadblocks, fill units faster, and keep them filled longer.

The truth is nowadays all solutions out there have enough features to cover all aspects of property management well and a similar fee structure. And any negative reviews you find for one software? You will also find for the other.

The difference comes down to three things:

1. How easy it is to set up the software.
2. How quick and useful the support team is in case you need them.
3. How much does the software cost based on your volume of doors (and your future growth goals).

Buildium covers the first two points fully.

While some competitors have an “onboarding” process of months (meaning, an extended sales pitch), Buildium can have you up and running today. Schedule a demo here.

And the customer care is there for you all day every day (unless you’re on the Essential plan).

But for the third point? It’s specific to you.

You can calculate your price here based on your number of units and the features you need—and compare it to the alternatives.

FAQs